Managed Services

Trust Remend to manage your publisher relationships

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Take Control of Your Software Strategy

Managing relationships with software publishers can be challenging.

  1. Enterprise software and services are complex, expensive and mission critical.
  2. Software contracts are often perpetual, so pricing and terms are set for decades, and not always in your favor.
  3. Major publishers build immense financial pressure over their customers via aggressive sales, confusing terms and predatory audit practices.
  4. All major publishers pursue vendor lock-in.
  5. Publishers are always selling – new software, upgrades, cloud integration or through audits.

Maintaining a positive relationship with publishers requires specific software asset management (SAM) and procurement practices. You have to know the unique features of each publisher and how to speak their language.

Remend is here to help! We can manage your publisher relationships, so you stay focused on running your business.

Value of Managed Services

Reduce Legacy Costs

Find and execute cost reduction opportunities on an ongoing basis.

Right-Size Usage

Scrutinize solutions and pay market-leading rates for incremental purchases.

Prepare for an Audit

Prepare for the inevitable software license audit with confidence and analysis.

Act Strategically

Participate in brokered and scripted communications when appropriate.

Managing Software Assets is Only Part of the Equation

Major software publishers rely on intricate ecosystems that keep customers implementing, upgrading and paying more for their contracts and service agreements on a perpetual basis.

Certain business behaviors are assumed, or even expected, from publishers. Yet, it’s less obvious how consultants, service providers and systems integrators are incented to preserve the publisher’s costly business practices. That’s when it’s important to have an independent consultant, like Remend, on your side to help filter through the noise.

Remend builds a strategy that takes into consideration your current situation and future growth to maximize utilization and minimize costs. Then, we engage directly with the publishers on your behalf, or write your script, to ensure the best outcomes.

Remend Managed Services Program

Find sub-optimized costs by combining commercial analysis with license management.

Execute savings strategies while gaining incremental value.

Align business requirements with existing or new services and solutions.

Engage publishers to secure market-leading terms and pricing.

Lead regularly scheduled team calls to keep goals on track.

SAM Made Easy

We believe that your success is our success. Contact us today!