Decide whether third-party support & maintenance is the right choice for your organization.
Schedule a Free ConsultationThird-party support providers often claim that Oracle’s annual software support payments are significantly inflated, sometimes double what they should be. While the potential to cut these costs in half—or more—is highly attractive, organizations must thoroughly evaluate this proposition, free from bias or external influence.
Remend provides your organization with data-driven insights and evidence to make informed decisions about whether to retain Oracle’s support services or transition to a third-party provider.
For many organizations, Oracle software is mission-critical—but the high costs and rigid terms of Oracle’s support programs can be a burden. Remend helps you evaluate whether third-party support providers like Rimini Street, Spinnaker Support, Support Revolution, and others offer a better alternative for your organization’s needs.
Third-party support providers can deliver significant benefits, including:
We analyze Oracle’s renewal pricing to uncover hidden financial waste in long-standing support agreements and identify opportunities for optimization.
By leveraging market intelligence, we secure market-leading discounts on legacy entitlements, ensuring you only pay for the value received.
Our team assesses your software contracts and usage to determine which products and services can be cancelled or downsized without affecting your operations.
We guide your organization to approach the third-party support market as an educated buyer, negotiating agreements that maximize value while ensuring continuity and compliance.
Organizations often pay substantial fees for Oracle support but may not fully utilize the services they’re entitled to. Remend bridges this gap by providing actionable insights into support service utilization, ensuring payments align with actual operational behavior.
This approach is especially crucial for databases, as Oracle asserts that only its support can safeguard against data breaches, hacks, viruses and cyberthreats.
By revealing how Oracle support services are being utilized, Remend empowers organizations to:
Gain visibility into your Oracle support environment and unlock cost-saving opportunities with Remend’s Support Service Utilization program.
Analyze Discovery Data - Use scripts and asset management agents to collect insights into Oracle environments.
Categorize Installs by Status - Evaluate software installations to classify their support eligibility under Oracle's tiers.
Track Patches and Updates - Identify which patches and updates have been applied, as well as their timelines and impact.
Review Support Utilization - Examine the frequency and severity of support service usage to assess dependency on Oracle.
Integrate Strategic Planning - Work with stakeholders to incorporate support insights into long-term IT strategies.
If you’re considering third-party support for Oracle, partner with Remend for a clear, objective evaluation and a smooth transition.