Oracle can be a difficult vendor relationship to manage. First, its products and services are complex, expensive, and mission critical. Second, Oracle software contracts are perpetual so pricing and terms are often set for decades, for better or worse. Finally, Oracle can build immense financial pressure over its customers via aggressive sales and audit practices.
Oracle is the perfect storm of vendor lock-in. It is no wonder that so few of our customers ask us to help Oracle sell them more software. Rather, customers seek to keep Oracle in its cage, per se. Since Oracle is a relentless cost increaser, Remend must be a ruthless Oracle cost reducer. Maintaining a positive relationship with Oracle requires Oracle-specific asset management and procurement practices.
Remend Oracle Relationship Management Delivers the Following Value
Continually execute cost reduction opportunities, specifically within annual software support payments.
Scrutinize solutions and pay market-leading rates for incremental purchases.
Participate in brokered and scripted communication with Oracle if/when required.
Manage The Entire Oracle Ecosystem
Oracle is just one component of Remend’s Oracle Relationship Management service. Certain behaviors may be expected from Oracle, but it is less obvious when, how, and why consultants, service providers, and systems integrators are incented to preserve Oracle’s business practices.
Remend keeps not only the near-term in mind but also the longer-term strategy. In other words, Remend is free to ask where a customer wants to be on any timeline and work to that end.
Remend Delivers Value by Executing the Following Steps
Find sub-optimized operational costs by combining Remend Spend Analysis with Remend License Management.
Execute savings strategy via Remend Protected Shared Savings Program.
Conduct Remend Solution Engineering to align business requirements with Oracle-related services and solutions.
Conduct Remend Contract Negotiation to secure market-leading terms and pricing.
Lead regularly scheduled team calls to keep Oracle-specific goals on track.
Let Remend Help
Remend’s experience across multiple disciplines (e.g., architecture and design, contracts, litigious battles, procurement, executive sponsorship, etc.) allows companies to align internally and present a single message and presence to Oracle.