News
Coming Soon! September 9–12, 2024, in Las Vegas Oracle CloudWorld is just around the corner. This is Oracle’s premier event to sell their applications, cloud infrastructure, databases, developer tools and AI services. It also gives you the opportunity to learn, network and experience the latest innovations to increase productivity and efficiency through automation. Now, it’s […]
21st Aug 2024
Microsoft Closes out their Fiscal Year with Record Bookings Microsoft recently released their earnings for FY24 Q4 which ended June 30, 2024, showing a growth in revenue and income. As the world’s largest software company, Microsoft has been a powerhouse in delivering computer operating systems, Office suite, cloud computing services, server applications, tablets, and video […]
20th Aug 2024
As Microsoft continues to build out Copilot, their productized artificial intelligence (AI), they are pushing customers to acquire one or more of its many offerings. Copilot is a hot topic as it promises increased productivity and automation, which has customers eager to give it a try, so they play right into Microsoft’s hands. Rather than […]
22nd May 2024
Starting in April 2024, Microsoft, in SKU and theory, “unbundled” Teams from Microsoft 365 and Office 365 suites (collectively “M365”) globally after antitrust challenges from the European Union resulted in a separation of the two offerings in the European Economic Area (EEA) and Switzerland in August 2023. In practice, however, bundled and unbundled licenses may […]
08th May 2024
Set it and forget it, they said. Subscriptions will be easier to manage, you heard. Counting licenses will become a thing of the past, everyone agreed. But you can’t, they aren’t, and it isn’t. Instead, the number, complexity, and cost of Microsoft subscriptions have gone up, while discounts and benefits have gone down. Even organizations […]
02nd May 2024
In business, we’re all used to the clamor that comes at the end of a fiscal year. Within your company, you know the push and pull to get things done, money spent or costs cut to make the year-end numbers. The accounting department carefully crunches these numbers together so that the CFO can present them […]
01st May 2024
Blog
Remend recognizes Teneo.ai for delivering CX solutions using generative AI and LLM to the telecom industry. Palo Alto, California – April 10, 2024 — Teneo.ai (Teneo), an Artificial Solutions brand, is a leader in transforming the customer experience (CX) through orchestrating generative AI and large language models (LLM) technology. Teneo was awarded “Best AI Telecom Solution” […]
10th Apr 2024
Remend recognizes Humach for its innovative combination of proprietary conversational and generative AI services. Frisco, TX – March 19, 2024 — Humach, a leader in the customer experience (CX) industry, was recently awarded “BEST AI/BPO SOLUTION PROVIDER” in Remend’s 2023 AI Self-Service Automation Report and Buyer’s Guide. Remend recognizes Humach for its ability to leverage its […]
22nd Mar 2024
Yes, Microsoft changed their licensing again. This isn’t the first nor last time that you should expect to see changes, but this time, it only took two months after the last change. Copilot for Microsoft 365 has been only generally available since November 1, 2023. On January 15, 2024, they announced multiple changes to their […]
30th Jan 2024
For even the most dedicated customers who license all SQL Server with maintenance, a 2024 contract renewal will start with a 10% price increase. However, if you’re still using older systems and licensing for SQL Server 2014, brace yourself for a 30-40% spending surge in 2024 due to end-of-life support and migrations. A SQL Server […]
11th Dec 2023
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